City Cruises York has been honoured with the esteemed 2024 Travellers’ Choice Award by TripAdvisor, placing it among the top 10% of attractions worldwide for consistently exceeding traveller expectations. This recognition underscores the exceptional service and unforgettable experiences provided by City Cruises York.
City Cruises York offers guests a captivating historical journey along the River Ouse, allowing visitors to immerse themselves in the rich tapestry of York’s past through guided tours or self-drive boat rentals. “We’re absolutely delighted to receive this recognition from TripAdvisor,” said Carol Scott, Regional Director for City Cruises York. “This award is a tremendous honour and reflects the tireless dedication of our entire team in creating unforgettable experiences for our guests. We strive to provide exceptional customer service and ensure every cruise is a highlight of their visit.”
For those dreaming of exploring York from a fresh perspective, City Cruises York presents a diverse range of cruises to suit every taste and budget. Whether seeking a leisurely sightseeing cruise, an educational historical tour, or a relaxing afternoon on the river, there is a perfect voyage for everyone. Visitors are encouraged to book their adventure today and discover why City Cruises York is an award-winning experience.
Established in 1977, City Cruises York has been a prominent presence on the River Ouse for decades. With a fleet of seven passenger boats and fourteen self-drive boats, the business transports 221,000 people annually, offering a variety of services including sightseeing, dining, self-drive boats, and private hire. In 2023, customer satisfaction reached an all-time high, with the company’s Net Promoter Score at 8.7 out of 10. The Fish & Chips cruise received a rating of 9.1, while the Self-Drive Boat Hire experience garnered an outstanding 9.2.
City Cruises York was acquired by Hornblower Group’s City Experiences brand in 2019, along with sister ports in London and Poole. City Experiences is a global provider of quality visitor experiences.
For more information, visit www.citycruises.com/york or call 01904 628324.
