Libraries across North Yorkshire are stepping up to help residents apply for bus passes, responding to an increased demand for assistance with online applications. Nine libraries across the county are now offering regular sessions where staff and volunteers provide one-to-one support for people applying for either older persons or disabled persons bus passes.
North Yorkshire Council’s executive member for libraries, Cllr Simon Myers, explained the importance of this new initiative: “Navigating the bus pass application process can be challenging, especially for those who are not familiar with online forms or who may need additional support. Our libraries are here to help, providing step-by-step guidance to ensure that every resident can successfully complete their application.”
The support sessions are designed to offer personalised assistance, with the hope that all eligible residents will be able to apply for and receive their bus passes, as well as improve their digital skills along the way. “I hope people will take up this opportunity to get a bus pass and use it to experience some of the wonderful places across North Yorkshire,” said Cllr Myers.
Weekly sessions will be available at:
- Ripon Library: Mondays, 10am – 12pm
- Knaresborough Library: Mondays, 2pm – 3pm
- Pickering Library: Tuesdays, 1pm – 3pm
- Malton Library: Tuesdays, 1.30pm – 4.30pm
- Selby Library: Tuesdays, 2pm – 4pm
- Northallerton Library: Wednesdays, 2pm – 4pm
- Whitby Library: Thursdays, 2pm – 5pm
- Scarborough Library: Fridays, 2pm – 4pm
Skipton Library will offer sessions fortnightly on Wednesdays, from 12pm to 4pm. Those interested in attending should contact their local library to book an appointment and bring a digital passport-style photo, proof of age and address, and a valid email address.
To find more information about the bus pass eligibility requirements, visit North Yorkshire Council’s bus pass page.
With free computer access, Wi-Fi, and printing services available, all North Yorkshire libraries make it easier for residents to manage online applications. Additionally, volunteer IT buddies are on hand to assist with using phones, tablets, and computers.
For further details on all library services and to contact your local branch, visit North Yorkshire Libraries.
